Welcome to the RISEC Team Prachiben Trivedi!

Position: Human Resources Manager at RISEC Community Foundation

Prachi Trivedi brings a wealth of experience and a diverse skill set to her new role as a Human Resources Manager at RISEC Community Foundation. 

Based in Calgary, Alberta, Prachi holds a Bachelor of Science in Human Science from Athabasca University, where she developed a strong foundation in supporting end-user computing and professional ethics. Her recent completion of LinkedIn courses in Recruiting Foundations, Generative AI in HR, and Customer Service Problem-Solving highlights her commitment to continuous learning and staying current with industry trends.

Prachi’s professional background is distinguished by her ability to consistently achieve high levels of client satisfaction and retention in her role as a Registered Massage Therapist at Hand and Stone Spa, where she achieved a 97% client satisfaction rate and retained 70% of first-time clients for follow-up sessions within four months. Her experience in customer service is equally notable, having demonstrated reliability and commitment as a Customer Service Representative at Hinduja Global Solutions, where she maintained a perfect attendance record and resolved 60% of customer inquiries without escalation.

Prachi’s volunteer experience as a Virtual HR Generalist/Volunteer Coordinator at HelpUs Defend further underscores her expertise in managing HR functions such as handling resignations, overseeing disciplinary measures, and conducting candidate interviews. Her ability to develop HR programs to support volunteers and analyze trends to optimize recruitment methods will be invaluable to RISEC Community Foundation.

Prachi’s hard skills include proficiency in communication, documentation, and engagement, alongside adeptness with CRM tools and office software such as Microsoft Office Suite and Google Workspace. Her soft skills, characterized by cultural sensitivity, diverse adaptability, and teamwork, align perfectly with RISEC’s mission to support families of newcomers. Her certifications in Standard First Aid & CPR Level C and achievements such as the Albert and Pirkko Karvonen Environmental Science or Biology Bursary reflect her dedication and excellence.

In her role at RISEC Community Foundation, Prachi is poised to make significant contributions by leveraging her extensive experience and skills to enhance the organization’s volunteer recruitment and coordination efforts, ensuring a supportive and efficient environment for newcomers.

Welcome to the team Prachiben!